These Terms and Conditions apply to the use of the APN Solar website and related services.

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By using this website, submitting an enquiry or requesting contact from solar professionals through APN Solar, you agree to these terms.

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If you do not agree with these terms, you should not use this website or submit an enquiry through APN Solar.

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About APN Solar

 

APN Solar helps homeowners find suitable solar professionals and request quotes for solar panels, battery storage, solar inverters, solar optimisers, solar repairs, solar servicing, solar panel cleaning, EV charging and related home energy services.

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APN Solar is part of the wider APN approach to helping homeowners connect with trusted professionals for home improvement and energy-related projects.

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APN Solar is not a solar installer, electrical contractor or product manufacturer. Our role is to help connect homeowners with suitable professionals who may be able to provide advice, surveys, quotations and installation or maintenance services.

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How Our Service Works

 

Homeowners can use APN Solar to submit an enquiry about solar panels or related services.

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Once an enquiry is submitted, APN Solar may review the information provided and pass the enquiry to one or more relevant solar professionals or installer partners.

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Those professionals may then contact the homeowner directly to discuss the project, arrange a survey, provide advice or issue a quotation.

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APN Solar does not guarantee that every enquiry will result in contact from an installer, a quotation, a site visit or an accepted project.

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Homeowner Enquiries

 

When you submit an enquiry through APN Solar, you agree that the information you provide may be used to assess your project and passed to suitable professionals who may be able to help.

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You should make sure that the information you provide is accurate and complete.

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This may include your name, contact details, property location, project type, photographs, energy information, roof details, existing solar system information or any other details relevant to the enquiry.

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Incorrect or incomplete information may affect the advice, quotation or suitability of any installer recommendation.

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Installer Introductions

 

APN Solar may introduce homeowners to solar installers, maintenance providers, repair specialists or other home energy professionals.

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Any introduction made by APN Solar is not a guarantee of suitability, workmanship, pricing, availability, financial saving, planning approval or project outcome.

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Homeowners should carry out their own checks before appointing any installer or contractor. This may include checking qualifications, accreditations, insurance, reviews, warranties, product details, quotation terms and previous work.

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The final decision to appoint an installer or contractor is always the homeowner’s responsibility.

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No Contract for Installation With APN Solar

 

APN Solar does not normally enter into contracts for the installation, repair, servicing, cleaning or maintenance of solar systems.

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Any contract for works will usually be between the homeowner and the installer or contractor appointed by the homeowner.

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APN Solar is not responsible for the terms, pricing, workmanship, products, guarantees, warranties, delays, defects, aftercare or disputes relating to work carried out by third-party installers or contractors.

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Homeowners should read and understand any quotation, contract, warranty or payment terms before proceeding with an installer.

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Quotations and Pricing

 

Any prices shown on the APN Solar website are for general guidance only unless expressly stated otherwise.

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Solar panel costs, battery costs, inverter costs, repair costs, cleaning costs and maintenance costs can vary depending on the property, system size, roof access, scaffolding, equipment, installer, location and technical requirements.

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Quotes provided by installers are the responsibility of those installers.

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APN Solar does not guarantee that any quotation will be the cheapest available or that a particular price will remain available.

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Vetted or Approved Installers

 

APN Solar may refer to installers or professionals as approved, vetted, verified or trusted.

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This means that APN Solar may have reviewed certain information about the installer or professional, such as business details, service category, location, public profile, reviews, experience, insurance, accreditations or suitability for the type of enquiry.

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This does not remove the need for homeowners to carry out their own checks.

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APN Solar does not guarantee that an installer will be suitable for every project, that their work will be free from defects or that a homeowner will be satisfied with the final result.

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Planning Permission and Consents

 

Some solar panel installations may require planning permission, listed building consent, freeholder consent, landlord consent, leaseholder approval, building control approval, grid connection approval or other permissions.

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APN Solar may provide general information about planning and property considerations, but this is not a substitute for formal professional advice.

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Homeowners are responsible for ensuring that all necessary permissions, approvals and consents are obtained before work starts.

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Installers may advise on some of these matters, but responsibility should be clearly agreed before proceeding.

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Solar Performance and Savings

 

Any information on APN Solar about savings, payback periods, export tariffs, generation, battery storage, energy bills or return on investment is provided for general guidance only.

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Actual performance and savings depend on many factors, including roof orientation, shading, system size, equipment, installation quality, household electricity use, weather, energy prices, export tariff rates and future changes in circumstances.

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APN Solar does not guarantee any particular level of saving, income, payback period, property value increase or system performance.

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Homeowners should request project-specific calculations from installers and consider taking independent advice where appropriate.

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Website Information

 

The information on this website is provided for general guidance and homeowner education.

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APN Solar aims to keep information accurate and useful, but we do not guarantee that all content is complete, up to date or suitable for every property.

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Solar technology, energy prices, grants, tariffs, planning rules and product availability can change over time.

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You should not rely solely on website content when making a financial, technical, legal or property decision.

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No Financial Advice

 

APN Solar does not provide financial advice.

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Information about solar panel savings, Smart Export Guarantee tariffs, battery storage, energy bills or payback periods is for general information only.

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Homeowners should make their own financial decisions and seek independent advice where necessary.

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No Technical Design Responsibility

 

APN Solar does not take responsibility for the technical design of any solar PV system unless separately agreed in writing.

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The design, specification, installation, testing, commissioning and certification of a solar system are the responsibility of the appointed installer or contractor.

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Homeowners should ensure that the installer provides appropriate design information, product details, warranties, commissioning documents and handover information.

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User Responsibilities

 

When using APN Solar, you agree to:

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• Provide accurate information

• Use the website lawfully

• Not submit false or misleading enquiries

• Not misuse the website or enquiry forms

• Check installer details before appointing any company

• Read all quotations and contracts carefully

• Obtain any required permissions before work starts

• Make your own final decision before proceeding

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Installer and Trade Partner Responsibilities

 

Installers and trade partners who receive enquiries through APN Solar are responsible for their own advice, quotations, contracts, workmanship, staff, subcontractors, insurance, accreditations, warranties and customer service.

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Installers should respond to homeowners professionally, provide clear information and comply with all relevant legal, technical and industry requirements.

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APN Solar may remove or suspend access to enquiries where a trade partner is considered unsuitable, unresponsive or damaging to the reputation of the network.

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Third-Party Websites

 

The APN Solar website may include links to third-party websites, installer websites, product manufacturers, government pages or related services.

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These links are provided for convenience only.

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APN Solar is not responsible for the content, accuracy, availability, privacy practices or terms of third-party websites.

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Intellectual Property

 

All text, branding, design, images, graphics, layout and website content on APN Solar are protected by copyright and other intellectual property rights unless otherwise stated.

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You may view and use the website for personal, non-commercial purposes.

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You must not copy, reproduce, distribute, modify or reuse website content for commercial purposes without written permission.

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Privacy and Data Protection

 

APN Solar will handle personal information in accordance with its Privacy Policy.

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When you submit an enquiry, your details may be used to process your request and may be shared with suitable professionals who may contact you about your project.

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You should read our Privacy Policy to understand how personal information is collected, used, stored and shared.

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Cookies

 

The APN Solar website may use cookies or similar technologies to improve website performance, understand visitor behaviour and support marketing activity.

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More information should be provided in the website Cookie Policy where applicable.

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Limitation of Liability

 

APN Solar will not be liable for loss or damage arising from your use of this website, reliance on general website information or appointment of any third-party installer or contractor.

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APN Solar is not responsible for losses relating to installation work, defective products, delays, poor workmanship, missed savings, planning issues, contract disputes, property damage or installer failure.

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Nothing in these terms excludes liability where it cannot legally be excluded.

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Changes to These Terms

 

APN Solar may update these Terms and Conditions from time to time.

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The latest version will be published on this website.

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By continuing to use the website after changes are made, you accept the updated terms.

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Contact APN Solar

 

If you have any questions about these Terms and Conditions or how APN Solar works, please contact us through the website contact form.

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Final Note

 

APN Solar exists to help homeowners make better-informed decisions and connect with suitable solar professionals.

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Our role is to help create better introductions, clearer quote opportunities and a more confident route to solar panels and home energy improvements.

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Homeowners remain responsible for choosing their installer, checking quotations, understanding the contract and making the final decision before any work proceeds.

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